privacy policy

Last Updated Nov 2025

This Privacy Policy explains how Lauren Barclay Ltd ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase on laurenbarclay.com (the “Website”). By using the Website, you agree to the collection and use of information as described in this policy.

WHO WE ARE:

The Website is operated by Lauren Barclay Ltd, registered in England & Wales (Company Number: 16780280).
Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Contact Email: laurenbarclayart@gmail.com

Lauren Barclay Ltd is the data controller responsible for your personal information collected through this Website.

1. INFORMATION WE COLLECT

We collect different types of information depending on how you use our Website:

1.1 Information you provide directly: This includes your name, email address, postal address, payment information, and any other details you provide when placing an order, submitting a form, or contacting us.

1.2 Automatically collected information: We collect data to power site analytics, including:

  • Browser, network, and device information

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

This may also include details of how you interact with the Website, such as clicks, internal links, pages visited, scrolling, searches, and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. Squarespace analyses the data in a de-personalised form.

1.3 Third-party sources: We may obtain information from third parties, such as analytics providers or payment processors, to support or complete your transactions. We do not have access to, or store, your full payment card details. These are processed securely by Stripe via Squarespace Payments.

2. LAWFUL BASES FOR PROCESSING (UK / GDPR)

We process your personal data under the following lawful bases, as permitted by UK GDPR:

  • Contract Necessity:
    We use your personal information to process and fulfil your orders, take payment, provide customer service, manage your customer account, and deliver products you purchase.

  • Consent:
    We rely on your consent for the use of non-essential cookies (such as analytics cookies) and for sending marketing emails (if you choose to subscribe). You can withdraw your consent at any time by adjusting your cookie preferences or unsubscribing from marketing communications.

  • Legitimate Interests:

    We process certain information to operate and improve our Website, prevent fraud, analyse site performance, send abandoned cart reminders, and keep the Website secure. We only rely on this basis where our interests are not overridden by your rights.

  • Legal Obligations
    We may process and retain certain data to comply with legal, tax, and accounting requirements.

3. COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Our Website is hosted by Squarespace, Inc. (“Squarespace”), who may collect personal data including:

  • Information about your browser, network and device;

  • Web pages you visited prior to visiting this Website;

  • Web pages you view whilst on this Website; and

  • Your IP address.

Squarespace installs the following cookies on our behalf:

  • Functional and required cookies, which securely serve this website to you.

  • Analytics and performance cookies, used only after you acknowledge our cookie banner, to understand site traffic, activity, and behaviours like cart abandonment.

You can control cookies via the cookie banner or your browser settings. However, disabling cookies may affect Website functionality. For more information see Squarespace’s cookie policy.

4. CUSTOMER ACCOUNTS

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. We share this information with Squarespace to provide website services to us.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders

  • Email address

  • Name

  • Phone number

5. EMAILS AND NOTIFICATIONS

5.1 Abandoned cart emails:

You may receive an automated email within 24 hours if:

  • You enter your email address at checkout, or are logged into your customer account.

  • You add a product which is in stock to your shopping cart.

  • You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

5.2 Order and account emails:

We may send emails about your account or orders, such as account creation, password updates, purchase confirmations, or shipping notifications. These are necessary and cannot be unsubscribed from. Squarespace sends these on our behalf

6. PAYMENTS

6.1 When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

  • Stripe - payment processing services. You can read Stripe’s privacy policy here.

  • Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

6.2 As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

6.3 You can also checkout using ApplePay through your own Apple device.

7. FONTS

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site, these providers may receive personal data including browser, network, device, page information, and your IP address.

8. THIRD PARTY LINKS

Our Website may include links to websites operated by third parties. We have no responsibility or liability for the content and activities of these linked websites.

9. YOUR RIGHTS (UK / GDPR)

If you are in the UK (or another region with data protection laws), you have certain rights regarding your personal data, including:

  • The right to access the information we hold about you

  • The right to ask us to correct or delete your data

  • The right to restrict or object to how we process your data

  • The right to withdraw consent (where applicable)

To exercise any of these rights, please contact us (see section 12).

If you believe we have mishandled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection. We would appreciate the chance to address your concerns first, so please contact us at laurenbarclayart@gmail.com.
You can find the ICO’s contact details and complaints process at ico.org.uk.

10. DATA RETENTION
We will keep your information for as long as is necessary to fulfil the purposes outlined above (e.g. to process your orders or maintain your account). We also keep some information for legal or accounting requirements.

11. TRANSFERS OF YOUR DATA
Your data may be transferred to, and stored at, destinations outside the UK or EEA (for example, to fulfil orders, or because our service providers are located abroad). Where this happens, we put in place appropriate safeguards to ensure your personal data is protected.

12. CHANGES TO OUR PRIVACY POLICY

If we make any changes to this Privacy Policy, we will post those changes on this page, and update the Privacy Policy modification date. Your continued use of the Website after changes have been made constitutes acceptance of the revised policy.

13. CONTACT US
If you have any questions about this Privacy Policy or want to exercise your data protection rights, please contact us at:
Email:
laurenbarclayart@gmail.com